Terms & Conditions – Flexn

PLEASE READ THESE TERMS CAREFULLY.
By accessing, browsing, or using the Flexn website and services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the Platform.

1. About Flexn

The website www.flexn.in (“Website”) is owned and operated by Flexn (“we”, “us”, “our”).
The Website and any related services are collectively referred to as the “Platform.”

These Terms govern your use of the Platform and any products or services offered by Flexn.

2. Eligibility

You must be at least 18 years old or use the Platform under parental/guardian supervision.
By using the Platform, you represent that the information you provide is accurate and complete.

3. Services Offered

Flexn is a fashion and apparel brand offering clothing and related lifestyle products through the Platform. Our services include product listing, order processing, payment handling, manufacturing coordination, packaging, shipping, and customer support (“Services”).

4. Account Registration

You may be required to create an account to access certain features.

You are responsible for maintaining the confidentiality of your login credentials.

You agree not to impersonate any person, create multiple accounts, or provide false information.

Flexn reserves the right to suspend or terminate accounts that violate these Terms.

5. Orders & Acceptance

Placing an order does not constitute acceptance.

Flexn reserves the right to cancel or refuse any order due to availability issues, pricing errors, suspected fraud, or incorrect information.

In case of cancellation after payment, refunds will be processed as per our Returns & Refund Policy.

6. Pricing & Payments

All prices are listed in INR, and applicable taxes will be displayed at checkout.

Payments are processed through secure third-party payment gateways.

Flexn does not store or process card, UPI, or banking details.

Flexn shall not be liable for payment failures or delays caused by banks or payment service providers.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or external factors.

Risk of loss transfers to the customer upon successful delivery.

Flexn is not liable for delays beyond its reasonable control.

8. Returns, Refunds & Cancellations

All returns, refunds, exchanges, and cancellations are governed by our Returns & Refund Policy, which forms an integral part of these Terms.

9. Product Information Disclaimer

Product images are for representation purposes only.

Minor variations in colour, fit, or appearance may occur due to lighting, photography, or screen settings.

Such variations do not qualify as defects.

10. Intellectual Property

All content on the Platform including logos, designs, images, text, and graphics, is the property of Flexn.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

Use of Flexn trademarks without authorization is strictly prohibited.

11. User ConductYou agree not to: